Solo Tip Tuesday: Delay Sending Emails in Outlook

by Reba Nance on April 24, 2012

It’s happened to all of us: You compose an email message in Outlook, hit send, and then realize you forgot to include the attachment; or you hit send and then realize you sent it to the wrong person; or your reply went to everyone except to the person who sent the original message; or you think you may have sent it to the wrong person and you just want to double-check.

Fortunately, Outlook 2007 and 2010 allow you a couple of options to delay sending messages. With a few clicks, you can delay sending a particular message. In this instance, you can compose a message now and tell Outlook not to send it until a specific time that you designate. You also can set up a rule that tells Outlook to delay sending every message for a certain amount of time (say five minutes). This will allow you one last chance to go back and retrieve any message you wish, as long as you act within five minutes of hitting Send. If you create this rule, Outlook puts all outgoing messages into the Outbox folder until they are sent. If you change your mind, you simply retrieve the message from the Outbox and make your changes or even delete the message entirely.

Helpful hint: If someone contacts you asking you to send them an email, they will probably call you back before five minutes and say “I didn’t get the email. Did you send it?” In this situation, you can force Outlook to send the email (and any others in the Outbox) immediately by clicking on Send/Receive on the toolbar.

Follow these links to Microsoft’s detailed instructions:

You can see this tip and others, on topics ranging from Outlook and Word help to App reviews and online tools, all here.

Longtime readers of the Colorado Bar Association’s C-Brief, its weekly eNewsletter, know each week there is a tip from Law Practice Management Director Reba Nance. Those tips are moving beyond the newsletter and now have a permanent home within the Practice Management section of CBA’s website. We’ll share some of the best tips each week here as Solo Tip Tuesday.

{ 1 comment }

Barb Cashman April 24, 2012 at 2:26 pm

Hi Reba, thanks for the awesome tip! I love the option of sending a message “unless I hear otherwise” to go out later because it doesn’t require you to check back on the status of something.

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